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Tunes & Technology

Tunes & Technology is a semi-regular column covering topics such as audio CDs and players, MP3 files and related technologies.

October '02

Online Music Services

I think it's safe to say one of the main reasons people buy and use CD burners (and associated software such as, ahem, SureThing CD Labeler) is to make their own personal audio CDs. Be it your favorite tracks from CDs you've purchased, or MP3s you've downloaded from the Internet, burning personal audio compilations is essentially an industry unto itself. And it's making some pretty big ripples in the music industry in general. Ten years ago we relied on cassette tapes to do the same thing (that is, to make our own compilations), but this didn't have the same effect on the recording industry because, well, you couldn't really post cassette tapes on the Internet and share them with millions of others.

From the music industry's perspective, this is a very scary thing. Let's face it, the Internet and digital audio technology have opened the door to music piracy on a very large scale. This is probably the single largest issue the music industry is dealing with today. Unfortunately, they're several steps behind the technology, and rather than embracing it as an opportunity to sell products and services in a new way, they're attempting to control it through legislation.

First, let's take a brief look at what they're doing wrong, and then take a look at some new Internet-based music services that offer hope they can correct their mistakes...

Some History

In the pre-Internet, pre-digital audio format world, the record labels had always maintained a lock on their market because they controlled how their products were released and distributed, and all the various labels went about it in exactly the same manner. If you really liked a song and wanted to listen to it, you had two choices: 1) wait for it to be played on the radio or TV; or 2) buy the album. For the record industry, an individual song was never a product per se, because in order to get it, you had to buy 8-12 other songs along with it. This dilemma has plagued record buyers since records were invented. Compact Discs, which first appeared on the market in the early 1980s, didn't change this, nor did they change the economics involved – you still had to fork over $15 bucks or more, even if you only wanted a single song. But in 1999, along comes a little service named Napster, and suddenly the problem is solved: not only do you not have to buy the other 8-12 songs on a CD that you don't like, you don't have to buy anything at all. You could find and download just about any song and pay absolutely nothing for it.

This solution to the problem was doomed from the start. Shortly after Napster appeared on the Internet, lawyers for the Recording Industry Association of America went to work. Napster was sued, found guilty of copyright infringement (quite obviously) and forced into bankruptcy. It was inevitable.

So the music industry took care of Napster (although similar, less centralized services continue to pop up), but it didn't solve the problem of what to do when consumers want to buy a single song and not an entire album. In many ways, it's as if the music industry is ignoring the problem altogether. The technology for digital delivery is here and music listeners want it, but the record labels are slow to adapt. It's as if they're more content to pursue legislation, such as a current bill in Congress – the Consumer Broadband and Digital Television Promotion Act – which, if passed, would require all manufacturers of digital audio and video players to install piracy detection systems in their units. Such units could make it impossible to copy CDs or similar media, and the end result would be to punish people who bought music CDs legally, which, in turn, would probably promote more piracy.

Where Are We Headed?

What's needed is a fair system that allows consumers to buy individual songs, delivered digitally over the Internet. If a CD sells for $16, and you only like one song among eight, would you be willing to pay $2 to download it immediately? I think most people probably would. Unfortunately, no such online services exist, but a few services have recently emerged, and they're headed in the right direction.

MusicNet (www.musicnet.com), for instance, is a subscription service. For $9.95 a month, you can receive up to 100 streams (songs you can listen to whenever you want, but can not save to disk) and download 100 songs. But there's a catch: you must remain a subscriber to keep your music. In other words, if your subscription expires, so do your downloads. The current service also does not allow you to burn CDs of songs you've downloaded (although MusicNet plans to change this in the near future).

PressPlay (www.pressplay.com) has two service levels. The basic package (what they call "Unlimited") is similar to MusicNet's – for $9.95 a month you can listen to as many streams and downloads as you like, but you can't burn a CD from those downloads. Also, when your subscription expires, so do your songs. For $17.95 a month, however, you can subscribe to their Unlimited Plus plan: unlimited streams and downloads, and the ability to burn 10 songs. This costs about the same as buying a music CD once a month from a music store or Amazon, but it does give you the freedom to pick whatever songs you like. If you choose their Annual Plus program for $179 per year, you can download and burn 120 songs right off the bat. It still averages out to 10 songs per month, but you have the option of getting them immediately instead of monthly.

emusic (www.emusic.com) lets you download (and burn) an unlimited number of songs for $9.99 a month if you commit to a one year membership (or $14.95 per month for a three-month commitment). It appears to be the most flexible service because it does not limit the number of songs you can download and burn, and if there's a downside to the service, it would be its limited selection. In fact, it's comprised almost entirely of independent record labels. If your music tastes are a bit more mainstream or top-40, emusic might not be your best bet. I recommend checking out their website, however. I was impressed with what they did have.

What We Should Do

From a consumer's point of view, there is nothing good about the Consumer Broadband and Digital Television Promotion Act (really, nothing), and I think we should let our duly elected legislators know that. But I also think we should vote with our dollars and begin to patronize some of the emerging music services on the web. If the record labels see that there is money to be made through the sale of music downloads – rather than just a carte blanche for piracy – they'll pursue it rather than resist it. We'll do our best to provide you with news about such services, but if any of you are currently using the services listed above (or other services), we'd love to hear about your experiences and opinions. Please drop us a line at editor@surething.com.

Online Music in brief...

MusicNet

$9.95 per month for 100 streams and 100 downloads. Currently does not allow you to burn songs you download to CD.

PressPlay

$9.95 per month for unlimited streams and downloads (no burning, however). $17.95 per month for unlimited streams and downloads and the ability to burn 10 songs (per month).

emusic

$9.99 per month for unlimited downloads and unlimited burns if you commit to a one-year membership. Independent record labels only.


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